Visage Privacy Policy

Visage Mobile, Inc. Safe Harbor Privacy Policy

The purpose of this Privacy Policy is to describe the practices employed by Visage Mobile, Inc. with respect to the acquisition, receipt, use, and protection of the information we receive from and on behalf of our customers, prospects, and partners. The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the “Safe Harbor Principles”) to enable U.S. companies to satisfy the EU law requirement that personal information transferred from the EU to the United States be adequately protected. Visage has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Visage’s certification, please visit please visit http://www.export.gov/safeharbor.

Information Collected and Intended Use 

Visage provides enterprise mobility management solutions. In the performance of this service, the information we receive from our customers may contain one or more of the following data elements which is considered personal information related to the employees of our customers: Employee Id, Name, Title, Location, Corporate E-Mail Address, Department/Cost Center, Phone Numbers, and Corporate Address. Additionally, we receive Telecommunication Invoices including carrier billing reports associated with devices, services, and networks for which Visage customers are either primarily or secondarily liable.

This information is used for the sole purpose of matching charges and telecommunications inventory to the appropriate employee and/or cost center within Visage’s corporate customer enabling the customer to actively supervise the deployment, use and expense of its telecommunications and mobility resources.

In addition, parties visiting our website (www.visagemobile.com) can visit the site without providing personal information; however, computers connected to the internet contain information such as IP Address (Internet Protocol Address), and domain names that identify the computer and network used to access our web site. This information is captured and stored solely for tracking and monitoring purposes.

To develop content targeted to your interests, we use aggregated user information to determine which areas of our website users prefer based upon traffic to those areas. We do not track what individual users read, but instead how many pages or content areas are viewed.

To enhance your experience we may provide you with interactive communications, such as our electronic newsletters, to the e-mail address that you provide to us. Such interactive communications are provided only to those users who have expressly provided us with their permission to receive them as part of their user profile.

From time to time we may provide e-mails highlighting new features, promotions or contests on the website to those users who have expressly provided us with their permission to send such communications as part of their user profile.

We respect the privacy of our users and shall not disclose or distribute our user list to any third party, nor shall it permit anyone else to do so.

Users may change their user profile to stop receiving newsletters or marketing material from Visage. Users may choose to stop receiving such communications at any time by clicking the ‘unsubscribe’ link located at the bottom of all non-operational emails from Visage.

Data Integrity

Visage employs standard industry practices to protect customer information from loss, misuse, unauthorized access, disclosure, alteration and destruction of information.  Visage also use reasonable means to ensure that it complies with confidentiality and non-disclosure obligations set forth in agreements between Visage and its customers, partners, suppliers, and employees.

Visage’s hosted solutions maintain customer information on secure servers located in secure data centers not under Visage’s direct control. Personal information stored in databases requires unique login ids and passwords in order to access the information and is only used for the intent described in this policy. Customer login ids and passwords are provided to customers in order to allow access to the information pertaining to the specific customer for whom it is intended.

All servers are protected by one or more firewalls restricting access to the individuals for which access is specifically intended. Extensive monitoring and security tools are utilized to ensure confidentiality, integrity, and availability.

Enforcement

Visage will periodically conduct audits to ensure that customer data is maintained in a manner consistent with this Policy and the principles of the Safe Harbor framework.

Dispute Resolution

Individuals or organizations having questions about this Policy or who would like to report a suspected violation of this Policy may contact Visage’s Chief Counsel, Adam Levy at: alevy@visagemobile.com