Procurement & Carrier API Integration

Why use Procurement and Carrier API Integration?

MobilityCentral’s Procurement module with Carrier API Integration allows procurement requests created in MobilityCentral to be fulfilled by the wireless carrier without using the wireless carrier portal.

How does It Work?

Procurement requests placed in MobilityCentral by an end-user or administrator, once approved and reviewed, are sent to the wireless carrier via Carrier API Integration. Order status, service status, and tracking information are automatically updated in MobilityCentral. Administrators can customize relevant email updates to end-users to ensure everyone is on the same page. This integration delivers the efficiency of MobilityCentral and eliminates the need for you to wait on slow carrier page loads, or cumbersome multi-step confirmation processes.

What kinds of requests can be processed?

MobilityCentral Procurement with Carrier API Integration currently supports the following request types:

  • New device with new service activation
  • New device with service transfer (port)
  • Upgrade device (same or cross-carrier)
  • Change Domestic Plan
  • Change International Plan
  • Add Apps/Features
  • Accessory only
  • Suspend
  • Unsuspend
  • Disconnect

Benefits

Procurement & Carrier API Integration

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Save Time

Less than two-minutes to submit a request to the carrier for processing.

Improve Workflow

Disconnect, suspend, and unsuspend lines even if those features are disabled at the carrier portal.

Centralization

No need to call and email carrier representatives, track orders in ticketing systems, and handle walk-up requests separately.

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Reduces Errors

Pre-configure compatible plans and features for each type of device available for order to prevent errors.

Increased Control

You decide which devices are allowed to be requested, who approves requests, and how much an approver can approve.

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Reduce Equipment Costs

Configurable multi-level approval workflows ensure all requests are business-necessary.

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Inventory Tracking

Combine HR data and carrier data to ensure all inventory is assigned and billed to the correct cost center, department, and team.

Enhanced Communication

Automated email and system updates ensure everyone is kept in-the-loop at all times concerning any order.

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