Project summary

This case study began as a proof-of-concept  (PoC) exploring the potential savings in both wireless and wireline arenas. Visage implemented the PoC quickly and readily identified the requested savings needed to begin the implementation and optimization process. Within a few months, total wireless spend was cut in half. Visage continues to optimize good-spend while reducing bad-spend – from $120K in November to less than $3K a year later. 

The Strategy

As with any Visage project, the proof-of-concept proved out the ability to justify implementation of software and managed services for wireless and wireline assets. Subsequently the following items were of primary focus:

• Zero usage line management through suspension or disconnection
• Micro-managing data pools to prevent overages or from buying too much data
• Identifying billing errors and requesting historical credits
• Continuously monitoring monthly usage and proactively updating accounts to prevent overage

Proven Results

This customer’s results drastically exceeded the target goal of $2M in directly measurable savings in wireless and wireline annual spend. Visage did all the work necessary to achieve, and surpass, the savings goals minimizing impact to the client’s mobility and fixed asset management team resources.