Fulfillment, Kitting, & Staging
Let Visage manage the ordering process for you
- Whether you use Visage Procurement module, your own ITSM, home-grown system, or email, we can process your wireless carrier orders. We’ll order devices and accessories, or place plan and feature changes at the carrier so you don’t have to worry about a thing. Everything is tracked and managed in MobilityCentral® and updated in your system of record for full transparency.
We Work For You
Visage does all the back-end work of ordering devices and accessories, and updating plans and features. All we need is an approved request from you.
Visage’s fulfillment process is designed to track orders through completion. Any order fallout is handled quickly and efficiently.
We configure our fulfillment processes based on your approved device, accessory, plan, and feature options. We won’t place an order without approval, and always double-check exceptions.
We’re watching the clock to make sure every end-user’s ordering experience is exceptional. Our fulfillment team works with you to develop SLAs appropriate for your business.
Avoid waiting for unresponsive carrier ordering portals and replies to emailed order requests. Free up your team to work on more important tasks than ordering replacement devices, or changing features.
We can make our fulfillment service as transparent to your end-users as you’d like. Whitelabel our ordering portal and customize automated emails to match your company’s brand.
We'll manage your entire ordering process
All it takes is a little bit of information to get started.
KITTING & STAGING BASICS
Deliver devices to your end-users ready to go
Device Arrives Working
Devices delivered to the end-user are totally set-up minimizing down-time for your users to set up their devices.
As each new device is processed by Visage, it gets entered into MobilityCentral. Feeds from MobilityCentral into the inventory management system of your choice can be set up to keep data in synch.
Kitting & staging ensures every device is delivered with all company mandated settings and software. We’ll remove bloatware, remove browsers, add custom applications, and more.