HELP DESK BASICS
Offload complicated wireless management and troubleshooting
Visage’s help desk service provides expert wireless troubleshooting and support to your end-users. We act as a single point of contact for everything from feature change requests to broken device management.
Flexible Support Hours
We staff our help desk support team to ensure your end-users have the best experience possible.
Whether you’re using MobilityCentral®, Remedy, ServiceNow, Zendesk, or another ITSM our help desk team will make sure your systems are updated with the most accurate information available.
Every wireless troubleshooting and maintenance ticket you need to process costs your team time and money. Let Visage do the hard work for you.
Visage works with you to define SLAs which deliver exceptional customer service to your end-users.
Reduce IT Workload
Help Desk by Visage offloads complicated wireless troubleshooting and support freeing up your IT resources to focus on more important tasks.
Your end-users never even need to know we’re here. Our whitelabeled solution delivers a transparent help desk experience to your end-users.