T-Mobile DIGITS Reinvents the Way You Buy Wireless Service….Again

Vincent Frisina Profile Picture

VINCENT FRISINA

Director, Customer Marketing & Programs

T-Mobile recently opened their DIGITS service to a public beta test. The service allows mobile numbers to be used on multiple devices at the same time, or for a single device to have multiple mobile numbers. It’s reminiscent of Google’s Voice service allowing calls to one number to ring multiple devices; or similar functionality by Apple allowing calls to an iPhone to be answered on an iPad. The coolest thing about this feature is these numbers will work across carriers – the T-Mobile DIGITS can be answered on a Verizon Smartphone, or an HP laptop.

The carrier brings up an interesting use case around business calling. “For businesses, DIGITS means they can finally move to a mobile-ONLY workforce. Businesses can give their employees DIGITS to use on their personal smartphones – even if those phones are on AT&T, Verizon and Sprint. Businesses can save millions spent on ancient desk phones and give employees and customers a better experience with DIGITS.” (T-Mobile DIGITS Announcement)

Consider a business which can deploy work numbers to personal devices without deploying new hardware. This could considerably lower the cost of wireless for a company. Acquisition, kitting, provisioning, and deploying the hardware for each of hundreds of employees, not to mention damage, upgrades, and lost/stolen inventory, all make for a substantial part of the corporate wireless expense.

People don’t want to get rid of their personal devices, nor do they want to carry around two separate devices for work and business. The DIGITS option from T-Mobile may be just what businesses are looking for to maintain control over corporate numbers at the lowest possible cost.

T-Mobile DIGITS Reinvents the Way You Buy Wireless Service….Again

T-Mobile recently opened their DIGITS service to a public beta test. The service allows mobile numbers to be used on multiple devices at the same time, or for a single device to have multiple mobile numbers.

Did you budget for…?

Studies have shown that managing to a budget keeps costs down. But we all know that even with the best budget, the unexpected happens.

How to cancel your CEO’s unused device without getting fired

We’ll give you a couple of strategies to minimize costs before actually going in for the disconnection kill. In fact, these strategies are so successful you may even want to deploy them to others in the company.

Are your users giving away corporate data?

In her article “Report: Holiday Upgrades Ripe for BYOD Privacy Risks,” Diana Goovaerts at WirelessWeek.com runs down a research study by Blanco Technology Group (BTG).

Why Mobility Managers Should Care About “Orange is the New Black”

What’s the number one reason why you should care about the new season of “Orange is the New Black?” Because your USERS care.

Why Wireless Expense Management Outsourcing May Work For You

We’ll look at a few terms and concepts surrounding Visage-based service providers to help put your mind at ease with the idea of outsourcing a small part of your wireless expense management workload, or an entire branch.

Survivorship Bias

I bet you don’t know just how helpful failures can be.

How confirmation bias alters wireless analysis

Chances are, you’re doing a pretty good job of keeping wireless costs optimized for your customers.  That’s why they continue to pay you.  That’s good, very good, but our business environment demands that successful vendors provide consistently increasing returns to their customers, or they will be replaced by competitors or alternative approaches. An important aspect of this process, which you may not have considered, is how basic human cognitive biases might be affecting how you conduct your business.

MobilityCentral Release 5.7

MobilityCentral Release 5.7 is here. Take a look at the newest features!

Increase Savings Realization by Sending Email

Visage Mobile has a lot of data about what works, and what doesn’t, when managing wireless programs. One thing that data shows us, over and over again, is the powerful impact email communication has on end-user behavior as it pertains to wireless spending and usage.